Effective Date: July 21, 2026

1. General Information

These Terms of Service govern the use of the Nature2hair-Ug online store and all purchases made through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms of Service.

Business Information

Business Name: Nature2hair-Ug
Address: Karl-Bröger-Straße, Nürnberg, 90459, Germany
Commercial Register: HRB 45904
OH Number: C-2714115
Email: contact@nature2hair.com
Phone: +49 176 23220855

Website: https://nature2hair.com

2. Scope of Application

These Terms of Service apply to all contracts between Nature2hair-Ug and customers purchasing products through our online store.

Our store offers natural hair products, including eco-friendly handmade banana fiber hair extensions and related beauty products.

These terms apply to customers located in Germany, the European Union, and international customers purchasing through our website.

3. Contract Formation

The presentation of products on our website does not constitute a legally binding offer but an invitation for customers to place an order.

By clicking the purchase button during checkout, the customer submits a binding order.

A purchase contract is formed when:

• Nature2hair-Ug confirms the order electronically, or
• The products are shipped to the customer.

Customers will receive an order confirmation by email containing the details of their purchase.

4. Customer Account and Information

Customers are responsible for providing accurate information during checkout, including:

• Full name
• Delivery address
• Contact details
• Payment information

Customers must ensure that all information provided is correct to avoid delays or failed deliveries.

Customers are responsible for keeping their account login details secure.

5. Products and Product Information

Nature2hair-Ug makes every effort to provide accurate product descriptions, images, colors, and specifications.

Customers acknowledge that:

• Colors may vary slightly depending on screen settings.
• Handmade products may have natural variations.
• Product availability may change without notice.

Nature2hair-Ug reserves the right to modify products, prices, or availability at any time.

6. Prices and Payments

All prices displayed on our website are shown in the applicable currency during checkout.

Available payment methods may include:

• Credit and debit cards
• PayPal
• Shopify Payments
• Apple Pay
• Google Pay
• Bank payment methods
• Pesapal
• Other payment methods available during checkout

Payment must be completed before orders are processed unless another payment arrangement has been agreed.

Nature2hair-Ug reserves the right to cancel orders where payment cannot be verified.

7. Shipping and Delivery

Orders are shipped from our Germany warehouse.

Nature2hair-Ug provides delivery options according to customer location and availability.

Delivery times are estimates and may be affected by:

• Shipping providers
• Weather conditions
• Customs procedures
• Incorrect customer information
• Events outside our reasonable control

Customers are responsible for providing accurate delivery information.

For detailed information, please review our Shipping Policy.

8. Free Shipping Offer

Nature2hair-Ug provides free shipping for customers purchasing more than one (1) hair set in a single order.

The free shipping offer applies when:

• The order contains two or more eligible hair sets.
• The order is completed through our official online store.
• The offer is available at checkout.

Nature2hair-Ug reserves the right to modify or discontinue promotional shipping offers.

9. Right of Withdrawal and Returns

Consumers in Germany and the European Union may have a statutory right of withdrawal according to applicable consumer protection laws.

Details regarding cancellations, returns, and refunds are provided in our:

• Return & Refund Policy
• Withdrawal Policy

Certain hygiene-related products may be excluded from return after opening or use where legally permitted.

10. Warranty and Liability

Nature2hair-Ug is responsible for providing products free from defects according to applicable legal requirements.

Customers must follow product care instructions provided with their products.

Nature2hair-Ug is not responsible for damage caused by:

• Incorrect installation
• Improper maintenance
• Misuse of products
• Unauthorized modifications

11. Intellectual Property Rights

All content available on the Nature2hair-Ug website, including:

• Logos
• Brand materials
• Product images
• Text
• Graphics
• Videos
• Website design

is protected by applicable intellectual property laws.

Any unauthorized copying, reproduction, distribution, or commercial use is prohibited.

12. Data Protection

Personal information collected during purchases is processed according to our Privacy Policy.

We handle customer information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

13. Customer Responsibilities

Customers agree not to:

• Use the website for unlawful purposes.
• Provide false information.
• Attempt to interfere with website security.
• Copy or misuse website content.
• Conduct fraudulent transactions.

Nature2hair-Ug reserves the right to restrict access or cancel orders where misuse is suspected.

14. External Links

Our website may contain links to external websites or third-party services.

Nature2hair-Ug is not responsible for the content, availability, or privacy practices of external websites.

Customers should review third-party terms and policies before using external services.

15. Changes to These Terms

Nature2hair-Ug reserves the right to update these Terms of Service when necessary.

Updated terms will be published on this page with a revised effective date.

Customers are encouraged to review these terms regularly.

16. Applicable Law and Jurisdiction

These Terms of Service are governed by the laws applicable in Germany.

Mandatory consumer protection rights under German and European Union law remain unaffected.

Any disputes shall be handled according to applicable legal procedures.

17. Contact Information

For questions regarding these Terms of Service, please contact:

Nature2hair-Ug

Karl-Bröger-Straße
Nürnberg 90459
Germany

Email: contact@nature2hair.com

Phone: +49 176 23220855

Thank you for choosing Nature2hair-Ug. We are committed to providing high-quality natural hair products and a secure shopping experience.